Questions? We're here to help.
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Switching made simple.
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Are Chromebooks considered laptops?
Yes, Chromebooks are laptops. They're designed to handle any task thanks to helpful, built-in Google apps and features.
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What is Chromebook Plus?
Chromebook Plus laptops are designed with exclusive AI features, as well as double the speed, memory, and storage than a Chromebook.1
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Will my phone work with Chromebook?
Yes, connect your Android phone to your Chromebook to easily respond to texts, connect to a hotspot, or share files and photos.
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How easy is it to switch to Chromebooks?
Switching is as simple as 1, 2, 3. Using your Google account, you can transfer everything easily. First, sign in to your Chrome browser on your old device and back up your content. Then sign in to your new Chromebook device and you’re ready to go.
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How do I redeem Chromebook's Google AI Pro offer?
When you purchase your new Chromebook, you get Google AI Pro, 2TB of storage, and more for no cost.2 Follow the simple steps in the link below to redeem the offer relevant to your model.
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Reliable everyday performance.
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Will I need to buy antivirus software for my Chromebook?
No extra software needed. With built-in protection and the Titan C2 security chip, Chromebooks are so safe that they’ve never had a virus.3
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How long will my Chromebook battery last?
Chromebooks offer enough battery life for a full workday or long flight.4 Exact timing depends on your specific model and how you use it.
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Will I have room for all of my files and apps on a Chromebook?
Yes, when you purchase a Chromebook, you get built-in storage directly on your laptop and additional space in the cloud. Plus, with a new Chromebook purchase, you’ll get 100 GB of cloud storage free for an entire year.5 Terms apply.
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Can I use my Chromebook without Wi-Fi?
Yes, you can use your Chromebook in offline mode to check emails, look up your schedule, organize your to-do list, and more.
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How do I take a screenshot on my Chromebook?
To take a screenshot on your Chromebook, hold down the Shift + Ctrl + Show Windows keys. This will open the Screen Capture tool, where you can select a window, full screen, or partial area. Once captured, you can review, delete, and share your image or video with just a few clicks.
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All your favorite apps.
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Can I use my favorite apps on my Chromebook?
Yes, your go-to apps are available on Chromebook. Easily access Netflix, Adobe Photoshop, Zoom, Microsoft® 365, 6 and so much more.
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Can I use Microsoft® 365 on a Chromebook?
Yes! You can easily open, edit, download, and save Microsoft® Word, Excel®, and PowerPoint® files on your Chromebook using the Microsoft® 365 app.6
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Can I play my favorite games on a Chromebook?
Yes, Chromebooks let you play all of your go-to PC, console, and mobile games like NVIDIA GeForce NOW, Minecraft, Roblox, Fortnite, and Dota 2. You can even use the game dashboard to customize and record your gameplay to share it with others.
1 When compared to top selling Chromebooks in 2024.
2 See g.co/chromebook/google-ai-pro-12-month-offer for full Chromebook Plus terms and g.co/chromebook/google-ai-pro-3-month-offer for full Chromebook terms.
3 As of May 2025 there has been no evidence of any documented, successful virus attack on ChromeOS. Data based on ChromeOS monitoring of various national and internal databases
4 Actual battery life may be lower and will vary significantly based on factors like network conditions, location, settings, and usage. Learn more at g.co/chromebook/battery
5 $239.88 value, for a limited time only. Cancel anytime. Google AI Pro and Gemini for Gmail, Docs, and more are only available for ages 18+. Gemini for Gmail, Docs and more is available in select languages. Limit 1 redemption per eligible Google Account. This offer does not apply to schools and businesses including when devices are bought outside commercial channels, see details on google/Gemini-Education.
6 Additional functionality available with a Microsoft 365® subscription. Microsoft, Excel, and PowerPoint are registered trademarks of Microsoft Corporation.